Support : Telnet / SSH
What is Telnet and SSH?
Telnet and SSH allows you to access your shell account. The main difference between Telnet and SSH is that the SSH protocol is encrypted, and therefore allows secure transmission of sensitive data such as passwords.
Unless you live in a country which does not allow the public to acquire encryption software, there is no reason not to use SSH. Due to the additional security features of SSH, we highly recommend all clients use SSH instead of Telnet.
How do I use Telnet / SSH?
To access to your shell account, you need either a telnet client or SSH client. The following is a list of places to get telnet clients:
The following is a list of places to get SSH clients:
Telnet / SSH Client Settings
All Telnet / SSH compliant software will work with our servers. The information below will help you set up most SSH clients.
Remember to replace "yourdomaincom" with your shell account (eg. phonecom) and "yourdomain.com" with your domain (eg. phone.com). Note that the shell account is your domain without any dots:
General Settings
Server / Host Name: yourdomain.com
Port (SSH): 22
Port (Telnet): 23
Username: yourdomaincom
Password: the password for yourdomaincom
SSH version: v.1; some servers support v.2
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PuTTY Settings
- Click the Connection tab (PuTTY will start in this tab)
- In the Host Name box, type "yourdomain.com"
- For the Protocol setting, click the SSH radio button
- Select "Connect"
- If this is the first time you are connecting to your domain, you may receive the message "This host's host key is not cached in the registry. Do you want to add it to the cache and carry on connecting?". Select Yes. After connecting for the first time you should not receive this message again
- You will now be prompted with "login as: ". Type "yourdomaincom"
- Next you will be prompted with "password: ". Type the password for yourdomaincom
- You will be be logged into your shell account, and can start issuing commands
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