Technical Support Center
We offer a list of technical documents and information to help you get
your software and account working to your full advantage.
Support Documention
Our documentation covers most aspects of using your Web Hosting account, from
uploading your website to setting up email accounts, and includes setup
steps for popular software packages such as Microsoft Outlook and WS
FTP.
For Linux Documentation, we highly recommend The Linux
Documentation Project (we have a local mirror here)
that has lots of guides and documentation covering every aspect of
using Linux, from how to setup Apache, Mail, FTP, to advanced subjects
such as Oracle Database setup, NFS and others. Virtually anything you
want to do in Linux will be covered by one of the guides or documents.
Another good place is Linuxdocs.org, also with ample
documentation.
If you still have questions that are unanswered by the
documentation, please Contact Us
and we will gladly provide any assistance we can.
Feel free to suggest an additional document that could be
added to our existing list of documentation.
Note: if you are running Microsoft Windows, we highly suggest
you subscribe to Microsoft Security Update, so they
will email you regarding critical issues with their software.
External Support
If you are having a problem that is not related to your account (eg.
software not working properly or crashing, unexpected errors, or other
computer related problems), we strongly recommend our partner Askdrtech.com . They offer unlimited 24 hour
toll-free telephone and online support, and customer feedback regarding
this company has been positive.
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